← Jobtell

Privacy Policy

Last updated: 13 October 2026

Who we are

Jobtell is made and operated by Aziz Tetik, an individual developer, Esentepe Mahallesi 8809 Sokak No: 2, Çiğli, İzmir, Türkiye. Contact: aziztetik35@gmail.com.

What the app stores on your phone

• Your company details and logo.
• Jobs, customer names, addresses and notes.
• Job photos, their capture time, stage, captions and notes.
• The location of each photo (GPS position and place name), when "Save location with photos" is on.
• Written service reports: customer contact and equipment details, report text, parts, prices, and the customer's signature (kept as drawn lines, not as a photo).

The app works from this phone copy, also without internet.

Account and cloud backup

You can sign in with your Google account. Google tells us your name, your e-mail address and the link to your profile picture. We do not receive your Google password. Google's privacy policy applies to the sign-in itself. When you are signed in, the app backs up your data to our secure cloud servers, so you can get it back on a new phone:

• Your name, e-mail address and profile picture link from your Google account.
• Your company details and your logo.
• Your jobs: names, customer names, addresses, notes, status and dates.
• Your photo details: capture time, stage, captions, notes, location (position and place name), and size.
• Your written service reports, with prices and signature lines.
• Photo images. The free plan backs up the images of 10 photos. Pro has no limit.

Your data is stored under your account. Access rules in the database allow only you to read or change it. Data is encrypted in transit and at rest by our cloud hosting providers. We do not sell your data, we do not use it for advertising, and our staff do not look at your photos.

You can use the app without an account. Then nothing is uploaded, except what is described in the next section.

Where the backup is kept

Backups are kept on servers of our cloud infrastructure providers, who process the data on our behalf and only to provide the backup. Ask aziztetik35@gmail.com for the current list of providers and server regions.

Delete your data

In the app: Settings → Backup → Delete account and backup. This deletes your account and all backed-up data, including images. Jobs on your phone stay until you delete them or the app. You can also ask by e-mail: see how to delete your data.

If you sign out, your data on the phone stays and the backup stays in your account until you delete it. If another account signs in on the same phone, the app first removes the data of the previous account from the phone. That data stays in the backup of the previous account.

Location

The app asks for location access "while using the app" only. It reads the position when you take a photo, to stamp the photo. The phone's own geocoding service (Apple or Google) turns the position into a short place name. You can switch this off in Settings → Photos, or deny the permission. When you use the backup, the position of a photo is saved with the other details of that photo.

Data sent for AI captions

When you ask for an AI caption (or switch on "AI caption after each photo"), the app sends to our caption service: a reduced copy of that one photo (about 768 pixels wide), its stage, your trade, the job title, your note on that photo and the app language. The service sends it to Anthropic (Claude API) to write the caption. We do not send customer names, addresses or location data.

Our caption service does not store photos or captions. It keeps only usage counters per anonymous user ID (to apply the free and monthly limits) and a cached subscription status for up to one hour. Anthropic processes the data on our behalf under its commercial terms.

Do not photograph people or personal documents for AI captions without their permission.

Voice dictation

When you dictate a report, the speech recognition service of your phone (Apple or Google) turns your voice into text. Their privacy terms apply. Jobtell does not record or store your voice.

Data sent for AI report writing

When you let the AI write a service report, the app sends to our report service: the dictated text, the report language, your trade and the equipment field. When you choose another language for the PDF, it also sends the report text for translation. The service sends it to Anthropic (Claude API) to write or translate the report. Customer names, addresses, photos and signatures are not sent. The report service does not store texts. It keeps only usage counters per anonymous user ID. Without AI, the app writes the report on the phone with its own rules.

Maintenance reminders

Reminders are scheduled on your phone as local notifications. No reminder data is sent to us. When you back up, the reminder date is saved with the report.

Purchases

Subscriptions are processed by Apple App Store or Google Play. We use RevenueCat to check subscription status. When you are signed in, your account ID is used as the user ID there, so Pro follows you to a new phone. We do not receive your card details.

Your rights

For any request under GDPR or KVKK (access, correction, export, deletion, objection), contact aziztetik35@gmail.com. We answer within 30 days.

Analytics and ads

The app contains no analytics tools and no ads. If this changes, we will update this policy and ask for consent where the law requires it.

Children

The app is a business tool and is not directed at children.